What the Dispatch Schema Contains
The NERIS Dispatch Schema is the data structure that captures information available at the time of dispatch — primarily from Computer-Aided Dispatch (CAD) systems and Records Management Systems (RMS). It is one of NERIS’s three schemas, alongside Entity and Incident.
Dispatch Schema data is typically populated automatically from CAD when RMS integration is configured. Departments without CAD-to-NERIS integration may need to enter dispatch data manually into their RMS.
Dispatch Schema Fields
- Incident identifier and call number
- Call type and primary incident type at dispatch
- Reported address and jurisdiction
- Alarm time (when call received)
- Dispatch time (when units dispatched)
- Units dispatched and personnel
- Dispatch priority
- CAD system source reference
Dispatch Schema and Station Draft
Station Draft v1 does not integrate with CAD systems or pull Dispatch Schema data automatically. Officers provide a short narrative, and Station Draft maps available information to the Incident Schema. Dispatch-sourced fields (alarm time, dispatch time, units) that appear in the narrative are captured with confidence flags — but CAD integration is not available in v1.
Departments using ESO or ImageTrend can enter dispatch data in their RMS first, then use Station Draft for the narrative-to-incident-schema mapping. The two workflows do not conflict.